General Information

Company: Norcult AS

Registered Trademark:
LUTEKOFTA is a registered trademark with the Norwegian Patent Office.

Design Protection:
The LUTEKOFTA pattern/design is protected by the Norwegian Patent
Office. Copying is not allowed.

Product Information

  • Each LUTEKOFTA sweater is made from 100% pure wool.
  • Colors and sizing may vary slightly due to natural materials and production methods.
  • We strive to provide accurate descriptions and photographs, but minor variations are to be expected.

Pricing and Payment

  • All prices are listed in USD (international) and NOK (Norway).
  • Prices do not include international duties, taxes, or customs fees unless otherwise stated.
  • Unless another agreement has been reached, such as partial payment for pre-ordering multiple sweaters/larger quantities, Payments must be made in full at the time of purchase through the methods provided on our website.

Returns and Exchanges

  • Returns accepted within 30 days of delivery.
  • Refunds are subject to a $49 restocking fee.
  • Exchanges are free from restocking fees, but a $29 shipping fee applies for sending the replacement item.
  • Items must be unworn, unwashed, and in original condition.
  • To initiate a return, contact post@lutekofta.com before shipping the product back.

Damaged Items

  • If your order arrives damaged, contact post@lutekofta.com immediately with photos of the package.
  • Keep all packaging materials until the issue is resolved.

Care Instructions

  • Hand wash in lukewarm water with mild detergent.
  • Do not rub, twist, or wring.
  • Reshape while damp and lay flat to dry.
  • Never hang wool garments for storage.

Governing Law

  • These terms are governed by Norwegian law. Disputes will be handled by the courts of Norway.

Intellectual Property

  • All content, photographs, text, and designs on www.lutekofta.com are the property of Norcult AS.
  • Unauthorized reproduction, modification, or distribution is prohibited.

Contact

Norcult AS

Email: post@lutekofta.com

Phone: +47 957 74 831

Warranty

  • All sweaters are covered by Norlender Knitwear’s 3-year warranty for material or production defects.
  • Warranty does not cover:
    - Normal wear and tear
    - Accidental damage
    - Improper care, storage, or washing
    - Moth damage or pilling
  • For warranty claims, contact sales@norlender.no with a copy to post@lutekofta.com

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