At Norcult AS, we are committed to providing a smooth and reliable shopping experience for all our customers in Norway. When you order LUTEKOFTA directly from our official website, www.lutekofta.com. you automatically receive free shipping anywhere within Norway. We work with trusted logistics partners PostNord and Bring to ensure that your LUTEKOFTA arrives safely and on time.

Once your order is confirmed, you will receive an email with a tracking number so you can monitor your delivery every step of the way. Standard delivery time is typically between 3–7 business days, depending on your region and local postal service schedules. Orders are usually dispatched within 1–2 working days after purchase.

During peak seasons, holidays, or severe weather conditions, shipping times may vary slightly, but we always do our best to keep you informed about any expected delays.

All packages are carefully packed to protect your LUTEKOFTA during transit. If your shipment arrives damaged or is delayed beyond the estimated timeframe, please contact our support team at support@lutekofta.com, and we will promptly assist you. Your satisfaction is our priority, and we want every delivery to reflect the same quality as our products.

SHIPPING OUTSIDE NORWAY

For goods that Norcult AS sends to our distributor LGP E-Commerce, Canton, Georgia, USA, via JetCarrier Logistics AS, shipping costs will apply, as well as current customs duties and fees applicable for import into the USA. Normal shipping time is 2-3 days. If you are unable to track your package, we recommend contacting your local post office or reaching out to Norcult AS by sending an email to hemsoechristin@gmail.com or ckh@lutekofta.com.

Customs duties and fees incurred upon import into the USA will either be charged by Norcult AS or by JetCarrier Logistics and will be added directly to the retail price in the USA. International taxes and customs clearance are never included in Norcult's shipping or product fees and must always be paid by the buyer.